Grind

Support

Grind · Last updated June 20, 2026

We're here to help. If you're experiencing an issue with Grind, have a question about your account, or need to make a data request, the sections below explain how to reach us and what to expect.

Contact: feschweder@gmail.com

How To Reach Support

To contact the Grind support team, please use the contact information available in the App Store listing or within the in-app Settings screen. A dedicated support email address will be published there.

We do not currently offer phone or live-chat support.

What To Include In Your Request

To help us resolve your issue as quickly as possible, please include the following details in your message:

  • The email address or Apple ID associated with your Grind account.
  • A description of the issue or question, including what you expected to happen and what actually happened.
  • The steps you took before the issue occurred, if applicable.
  • The version of Grind you are using (visible in the App Store or the in-app Settings screen).
  • The iOS version and device model you are using.
  • Any relevant screenshots or screen recordings that illustrate the issue.

Account And Access Issues

If you are unable to sign in, your session is not restoring correctly, or you have forgotten your credentials, contact support with your account email address and a description of what you see on screen.

If you signed in with Apple and are having trouble accessing your account, you can also review your Apple ID permissions in your device Settings under your Apple ID profile.

  • Forgotten password: use the password reset option on the sign-in screen, or contact support if you do not receive a reset email.
  • Session issues: try signing out via Settings and signing back in. If the issue persists, contact support.
  • Referral code problems: include your referral code and the email of any affected account in your support request.

Privacy And Data Requests

If you would like to request access to, correction of, or deletion of your personal data, please contact us with the subject line "Data Request" and include your account email address or Apple ID.

We will respond to data requests in accordance with our Privacy Policy and applicable law.

  • Account deletion: request via support. We will delete your account and associated data from our systems.
  • Data export: if you need a copy of your stored data, describe the request in your message.
  • Data correction: if any information stored in your profile is incorrect, describe what needs to be updated.

Response Expectations

We aim to respond to all support requests within 3 to 5 business days. Complex technical or data-related requests may take longer. We appreciate your patience and will follow up as soon as possible.