Support
Tickr · Last updated May 27, 2026
We are here to help you get the most out of Tickr. Whether you have a question about a feature, encountered a bug, or just want to share feedback, this page explains how to reach us and what to expect.
Contact: timmymckeegan@icloud.com
How To Reach Support
To contact the Tickr support team, please use the contact details provided on the official Tickr App Store page or the developer's support page. We do not currently publish a public support email in this document because contact details may change; always refer to the most current listing for accurate information.
What To Include In Your Request
To help us resolve your issue as quickly as possible, please include the following details when you reach out:
- The version of Tickr you are using (found in Settings → Tickr, or the App Store).
- Your iOS version and device model (e.g., iPhone 15 Pro, iOS 17.4).
- A clear description of the issue or question, including any steps that led to it.
- Screenshots or screen recordings if they help illustrate the problem.
- Any error messages you saw, copied exactly as displayed.
Privacy And Data Requests
Because Tickr is a local-only app with no account system, all of your timer and activity data lives exclusively on your device. To delete all of your data, simply delete the app from your device — no server-side deletion request is required.
If you have questions about what minimal technical data may be associated with your use of the app, please contact us through the support channel and we will respond with full details.
Response Expectations
We aim to respond to all support requests within a reasonable timeframe. Response times may vary based on volume, but we treat every message seriously.
Feature requests and feedback are also welcome. While we cannot guarantee every suggestion will be implemented, all feedback informs future development of Tickr.