Posted

Support

Posted · Last updated June 5, 2026

Welcome to Posted Support. We are here to help you get the most out of the app and resolve any issues you encounter. Please review the sections below to find the right path to assistance.

Contact: sidt2100@gmail.com

How To Reach Support

To get help, please use the contact method listed in the Posted app or on the official Posted website. Because some contact details were not finalized at the time this page was generated, please refer to the app's Settings or About screen for the most current support contact information.

What To Include In Your Request

To help us resolve your issue as quickly as possible, please include the following details when contacting support:

  • Your Posted account email address.
  • The device model and iOS version you are using (e.g., iPhone 15, iOS 17.4).
  • The version of Posted installed (found in Settings > About).
  • A clear description of the issue, including what you expected to happen and what actually occurred.
  • Steps to reproduce the problem, if applicable.
  • Any relevant screenshots or screen recordings.

Account And Access Issues

If you are having trouble signing in or accessing your account, try the following steps before contacting support:

  • Verify you are using the correct email address associated with your Posted account.
  • Use the password reset option on the sign-in screen.
  • Ensure your device has an active internet connection.
  • Try force-quitting and relaunching the app.
  • If the issue persists, contact support with your account email and a description of the error.

Billing And Subscription Help

Posted subscriptions are managed through the Apple App Store. For most billing issues, Apple handles refunds and subscription management directly.

  • To cancel or manage your subscription, go to Settings > Apple ID > Subscriptions on your device.
  • For refund requests, visit Apple's Report a Problem page at reportaproblem.apple.com.
  • If your subscription is active but features are not unlocking, try restoring purchases within the app.
  • For other billing questions, contact support with your Apple Order ID if available.

Privacy And Data Requests

We take your privacy seriously. If you have a request related to your personal data, please contact us through the support channel listed in the app.

  • Data access request: Ask us what personal information we hold about you.
  • Data correction request: Ask us to correct inaccurate information.
  • Data deletion request: Ask us to delete your personal data from our systems.
  • Tracking opt-out: Manage your App Tracking Transparency consent in device Settings under Privacy & Security > Tracking.
  • Please allow additional processing time for privacy-related requests.

Response Expectations

We aim to respond to all support requests in a timely manner. Response times may vary depending on request volume and the complexity of your issue. Privacy and data requests may require additional time to fulfill in accordance with applicable legal obligations.

We appreciate your patience and will do our best to resolve your issue thoroughly.