Support
Tempo · Last updated May 2, 2026
We're here to help. Whether you have a question about using Tempo, a feature request, or a technical issue, this page explains how to get in touch and what to expect.
Contact: timmymckeegan@icloud.com
How To Reach Support
To contact support, please use the support link available on Tempo's App Store product page. You can also reach out via the contact option within the app if one is provided.
Please note that Tempo is a local-only app with no account system, so we are unable to look up account history or remotely access your data — all information lives on your device.
What To Include In Your Request
To help us resolve your issue as quickly as possible, please include the following details in your message:
- A clear description of the issue or question.
- The steps you took before the issue occurred (if applicable).
- Your device model (e.g., iPhone 15 Pro).
- The iOS version installed on your device.
- The version of Tempo you are using (found in Settings or the App Store).
- Any screenshots or screen recordings that illustrate the problem.
Privacy And Data Requests
Because Tempo stores all data locally on your device and does not collect personal information, we do not hold any personal data on our servers that could be retrieved, exported, or deleted on your behalf.
If you need to clear your Tempo data, you can do so directly within the app or by uninstalling it. For general privacy questions, please review the Tempo Privacy Policy.
Response Expectations
We aim to respond to all support requests within a reasonable timeframe. Response times may vary depending on volume and the complexity of the issue.
We appreciate your patience and feedback — it helps us continue to improve Tempo.